Meet Our Team

ALINK Insurance Services - Colorado Springs Office

  • Bill Syddall

    President, ALINK Insurance Services
    CIC
    Office: 303-752-6475
                                719-219-8499
    Fax: 303-752-6579
    2407 W. Colorado Ave.
    Colorado Springs CO 80904
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    As a Certified Insurance Counselor (CIC), Bill understands the risks and challenges families and businesses encounter in today's turbulent world. He excels at delivering servicing excellence, explaining insurance in understandable terms, and finds fulfillment in providing quality products that meet customer's unique needs. Bill is committed to superior service and lasting relationships, loves the outdoors, has an energetic approach to life, and enjoys being “A Link to Security” for families and businesses.

  • John Nolan

    Business Development Executive
    CLU, ChFC
    Office: 719-375-2135
    Fax: 719-473-3764
    2407 W. Colorado Ave.
    Colorado Springs CO 80904
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    John was born and raised in central Illinois and played Division One tennis at Illinois State University. He graduated with a degree in Business Administration and has worked in the Insurance industry for many years. He has a CLU and ChFC designation from The American College of Financial Services. During his career John has had opportunity to work with business owners and individuals, supporting their business insurance, estate planning, and personal life insurance needs. John’s experience and willingness to listen allows him to help businesses and individuals analyze and develop comprehensive plans that protect both the businesses and individuals he has the opportunity to serve. 

  • Dawn Box

    Director of System & Operations
    CISR, CIC, CRM
    Office: 719-219-8416
                                303-752-6436
    Fax: 719-473-3764
    2407 W. Colorado Ave.
    Colorado Springs CO 80904
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    Dawn moved to Colorado from Wisconsin in 1990 with her family. She is committed to providing sound risk management, quality insurance products, and first rate service to her clients. With knowledge in auto, home, life, and commercial insurance - she’s a valuable asset. She has spent time working for both direct insurance companies and independent agencies. She brings over 27 years of experience to Align Group Insurance. Dawn is committed to her ongoing education in the insurance industry. She has earned her Certified Insurance Service Representative “CISR”, Certified Insurance Counselor “CIC” and Certified Risk Management “CRM” designations. She resides with her husband and two sons in Larkspur, Colorado; enjoys music, Green Bay Packers football, and being a mom.

  • Sharanne Rothenbucher

    Marketing Coordinator
    Office: 719-219-8510
    Fax: 719-473-3764
    2407 W. Colorado Ave.
    Colorado Springs CO 80904
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    As a Colorado resident since 1999, Sharanne enjoys providing risk management services for each of her client’s individual needs.  She offers a commitment of excellence and professionalism and is dedicated to helping clients understand their policy language and what it means.  Community involvement, competitive cooking and real estate investing are devotions of hers outside the office. 

  • Amanda Walter

    Manager of Agency Services
    CISR
    Office: 719-219-8502
    Fax: 719-473-3764
    2407 W. Colorado Ave.
    Colorado Springs CO 80904
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    Amanda has a Bachelor of Arts in political science and is passionate about delivering high levels of service to her customers and teammates.  She grew up in Canada, stays busy with her daughters and husband outside of work and is an avid hockey fan.  Since coming to the agency in 2010, Amanda has developed specialties in farm and ranch products, small to mid-size business policies, professional liability, cyber coverage, homeowners associations, contractors and lessor risk’s building coverage.  She enjoys working on complicated accounts, is very organized, and loves new challenges.  

  • Robin Rice

    Account Executive, CIC
    Office: 719-219-8497
    Fax: 719-473-3764
    2407 W. Colorado Ave.
    Colorado Springs CO 80904
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    Robin grew up in the Piney Woods of East Texas before marrying the love of her life and sidekick.  She followed him to Washington state and Alaska while he pursed his military career. Upon his retirement in 2016, they chose to make their home in Colorado Springs. Robin has worked in the insurance industry for the past 9 years in different markets and capacities and enjoys the variety and education it has provided. She is committed to serving her clients by listening to their needs, providing the best service experience possible and learning everything she can about how to best protect client’s livelihoods and assets. She is mom to two awesome teenage girls, is an avid runner, and huge Dallas Cowboys football and Texas Rangers baseball fan. 
     

  • Kody Miller

    Sales Executive
    Office: 719-219-8505
    Fax: 719-473-3764
    2407 W. Colorado Ave.
    Colorado Springs CO 80904
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    Kody is a Colorado Springs native who enjoys riding his Harley and exploring the vistas of Colorado.  He loves to interact with people and is passionate about insurance because of his desire to serve and help.  His motto; “To ensure each client is satisfied and completely understands their options and coverages.” Kody has worked in the insurance industry for many years starting at USAA and joined the Don Bates agency in April of 2013 and is here to help you protect you and your family’s most valuable assets. 

  • Alice Salinas-Castro

    Servicing Specialist
    Hablo Español
    Office: 719-219-8509
    Fax: 719-473-3764
    2407 W. Colorado Ave.
    Colorado Springs CO 80904
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    Born in Arizona, Alice moved to Colorado in 2001 which she now calls home. She is the mother of four daughters and loves spending time with her family, especially her grandchildren. With many years of leadership and servicing experience, Alice finds great fulfillment as she assists people in the office, neighborhood, and community. She loves helping people with their unique insurance needs and utilizes her fluency in English and Spanish to benefit all she associates with.

  • Linda Ousman

    Account Manager
    CISR
    Office: 719-219-8506
    Fax: 719-473-3764
    2407 W. Colorado Ave.
    Colorado Springs CO 80904
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    Linda has been with the Don Bates Agency since 2004 and has a Certified Insurance Service Representative “CISR” designation which speaks volumes of her passion to service families and individuals with their insurance needs.  She began her insurance career in 1975 while living in San Antonio, Texas at a small insurance agency.  In 1976 she was hired by USAA to work as a claims transcriber which turned into a 27 year career where she gained experience in claims, the state auto insurance plans, and customer service.  In 1989 she moved to their Rocky Mountain Regional Office and worked as a Senior Service Representative, Accounting Manager, Policy Service Supervisor, and Policy Service Manager.  Linda has a Bachelor’s of Science degree in Psychology from Regis University and loves the insurance industry.  Her hobbies include spending time with her husband, children, grandchildren, golden retriever, and cats.  She also finds time to read, dance, and take long walks through neighborhood hiking trails.

  • Nikki Williams

    Account Manager
    CISR
    Office: 719-219-8508
    Fax: 719-473-3764
    2407 W. Colorado Ave.
    Colorado Springs CO 80904
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    Nikki thrives on delivering excellent service as she seeks to understand and fulfill the needs of customers. She loves the insurance industry because it provides peace of mind and helps families and businesses get back on their feet when catastrophes strike. Nikki comes from a family of insurance professionals and understands the benefits of being properly insured. When she isn't in the office you might find Nikki at a race track rooting for her favorite drivers.

  • Erin Savage

    Account Manager
    Office: 719-219-8513
    Fax: 719-473-3764
    2407 W. Colorado Ave.
    Colorado Springs CO 80904
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    Erin has a Bachelors in Music Education with an emphasis in vocal music.  Her enjoyment of the arts is equaled by her desire to provide exceptional service to her clients and peers.  She enjoys working with and meeting people, which coupled with her passion to learn and share knowledge, adds significant value to the clients she serves. Outside of the agency, Erin enjoys spending time with her family and cheering for the Denver Broncos.

  • Steven J. Sanchez

    Business Development Executive
    Office: 719-219-8501
    Fax: 719-432-7006
    2407 W. Colorado Ave.
    Colorado Springs CO 80904
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ALINK Insurance Services - Greeley Office

  • Susan Soler

    Sales Executive
    Office: 970-475-0901
    Fax: 720-279-1226
    1275 58th Avenue Unit B
    Greeley CO 80634
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    Susan’s 26 years in the industry, coupled with a desire to understand client needs allows her to deliver customized solutions to all clients.  When not in the office, she loves exploring all that Colorado has to offer and riding horses.

ALINK Insurance Services - Parker Office

  • Bill Syddall

    President, ALINK Insurance Services
    CIC
    Office: 303-752-6475
                                719-219-8499
    Fax: 303-752-6579
    10851 S. Crossroads Dr. Unit A
    Parker CO 80134
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    As a Certified Insurance Counselor (CIC), Bill understands the risks and challenges families and businesses encounter in today's turbulent world. He excels at delivering servicing excellence, explaining insurance in understandable terms, and finds fulfillment in providing quality products that meet customer's unique needs. Bill is committed to superior service and lasting relationships, loves the outdoors, has an energetic approach to life, and enjoys being “A Link to Security” for families and businesses.

  • Stephanie Stavri

    Account Manager
    Office: 303-752-6473
                                719-219-8495
    Fax: 303-752-6573
    10851 S. Crossroads Dr. Unit A
    Parker CO 80134
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    Stephanie moved to the beautiful town of Parker, Colorado in 1995 with her family.  She has a Bachelor of Science degree in Computer Science, which during her 11 year plus insurance career, has allowed her to use an attention to detail philosophy that benefits families with comprehensive insurance coverages.  She loves working with people to address their insurance needs and strives to provide “WOW” factor customer service.  Stephanie’s favorite sport is tennis.  She plays in the USTA sponsored tennis leagues, serves as captain of her tennis team, and loves watching the 4 Grand Slam tennis tournaments. When not in the office you will find Stephanie spending time with her husband and family, cooking ethnic cuisine, and working on do-it-yourself projects.  Her favorite quote from Abraham Lincoln is “Always bear in mind that your own resolution to succeed is more important than any other

ALINK Financial Services – Lonetree Office

  • Rich Ericson

    President, ALINK Financial Services
    Office: 720-213-0583
    Mobile: 303-378-2805
    Fax: 844-317-5364
    10375 Park Meadows Drive #480
    Lone Tree CO 80124
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    Rich was born and raised in Salt Lake City, played quarterback for Weber State University and coached football at the Division One level for 10 years at Weber State and Utah State Universities as offensive coordinator. He now coaches individuals on how to invest safely in their retirement plans. He has had his own radio program and was featured in Fox Business News emphasizing risk-free investments. Rich’s expertise is working with business owners utilizing advanced tax strategies to reduce risk and build tax-favored and tax-free wealth.

    Rich received his Bachelor’s Degree in Communications and his Master’s Degree in Education from Weber State University. He is currently licensed to sell Property & Casualty, Life and Health insurance, as well as annuities.  With his expertise in analyzing risk, Rich is well qualified to help business owners evaluate their opportunities to reduce tax, legal, and market risk through the use of Captive Insurance Companies.  A Captive Insurance Company enables owners of small to medium sized businesses to create positive leverage and to grow assets in creative ways that other business owners cannot do.

Independent Agent - Monument