Why do you need my social security number to give me a quote?
We need your social security number and other personal information to obtain the most accurate rate we can for you, as rates are partially based on credit scoring. In addition, we aim to make certain we're obtaining every discount possible for you. Your information is protected and kept private and never used for any purpose other than your insurance quote. If you decide our coverage isn't right for you, we permanently destroy all of your information.
How are glass claims settled on a personal automobile policy?
If you have comprehensive coverage on your vehicle you have coverage for glass repairs and replacements. If your glass can be repaired, your comprehensive deductible is waived. If your glass needs replaced, your comprehensive deductible applies.
I am renting a car. Do I need to purchase insurance from the rental car company?
If the car is being used for your personal use, coverage will extend from the broadest covered vehicle on your personal auto policy, including comprehensive and collision, subject to the deductible for each of these coverages. This applies to any territory within the US, Canada, and Puerto Rico. Be aware that, depending on your insurance company, you may be responsible for loss of use to the rental vehicle. Loss of use occurs when the rental car is disabled in an auto accident and the rental car company charges the user for lost revenue as a result of not being able to rent the vehicle while repairs are being made. It's important to check with your insurance company to determine if this coverage is provided in your policy contract. If it is not, many rental car companies offer this coverage for a fee.
Can my friend or family member drive my vehicle?
As long as the individual is a licensed driver, not excluded under the policy contract, and has the permission of the named insured they can use the vehicle.
Can I pay my insurance premiums with a credit card?
Yes, many companies take credit card payments, but not all. For those that do, you can call the agency to make a credit card payment or contact the insurance company directly to make payment.
Does Don Bates Insurance offer notary services?
We have four agents that can provide a notary. This service is free of charge.