Our Pledge of Performance

Independent Insurance Agents

As a Trusted Choice® Independent Agency we are dedicated to you and are committed to treating you as a person, not a policy.

This means we will:

  • Work with you to identify the insurance services that are right for you, your family, your business and use our access to multiple companies to deliver those products
  • Guide you through the claims process for a prompt and fair resolution of your claim
  • Help solve problems related to your coverage or account
  • Explain the coverages and options available to you through our agency, at your request
  • Return your phone calls and emails promptly and respond to your requests in a timely manner
  • Provide 24/7 services for our clients, offering any or all of the following; emergency phone numbers, online account access, e-mail and call center services
  • Use our experience and multiple company relationships to customize your coverage as needed
  • Commit our staff to continuing education so they may be more knowledgeable in serving you
  • Treat you with respect and dignity
  • Conduct our business in an ethical manner

“We pledge this to you, our clients, and ask that you let us know if we fail to meet our commitment so we may take corrective action.”   Bill Syddall, President ALINK Insurance Services