What is a Claim? Claim[kleym]noun1.An insurance Claim is a policyholder’s request to an insurance company for restitution based on the terms of the insurance Policy. The insurance company, through an Adjuster, investigates the validity of the Claim and pays the policyholder. Share | Have A Question About This Topic? Address Thank you! Oops! Related Contents If a Pipe Breaks Do you know what to do if a pipe breaks in your house? Protecting Your Home Against Flood Loss Protect yourself against the damage that your homeowners policy doesn’t cover. Long-Term-Care Protection Strategies The chances of needing long-term care, its cost, and strategies for covering that cost.