Linda Ousman, CSR - ELITE

Linda Ousman, CSR - ELITE

Account Manager

Linda joined ALINK Insurance Services in 2004 under its former name of Don Bates Insurance.  She began her insurance career in 1975 while living in San Antonio, Texas at a small insurance agency.  In 1976 she was hired by USAA to work as a claims transcriber which turned into a 27 year career where she gained experience in claims, the state auto insurance plans, and customer service.  In 1989 she moved to their Rocky Mountain Regional Office and worked as a Senior Service Representative, Accounting Manager, Policy Service Supervisor, and Policy Service Manager.  Linda has a Bachelor’s of Science degree in Psychology from Regis University and a Certified Insurance Service Representative “CISR” designation.  She is also a former Toastmasters Area Governor.   She has two children, five grandchildren, and a great grandchild.  She loves spending time by her backyard pond and garden with her Golden Retrievers, Missy and Sophie, and her cat named Boo.